In case of Emergency
We're here to help you navigate emergencies quickly and efficiently. Below, you'll find all the essential information and resources you need.
Your NSW tenancy lease contains all the necessary information you require, so it's best to always refer to it.

What Is an Urgent Repair?

Emergency repairs are generally those that could cause injury to the tenant or damage to the property, and may include:

Water pipes that have broken or burst

Blocked or broken toilet (if a second toilet is not available)

Serious roof leaks or gas leaks

Dangerous electrical faults, such as loose live wires

Rainwater inundation inside the property or serious flood damage

Serious storm, fire, or impact damage (e.g., vehicle impact)

Failure or breakdown of gas, electricity, or water supply to the premises

Failure or breakdown of essential services or appliances for hot water, cooking, heating, or cooling

Faults or damage that make the premises unsafe or insecure

Faults likely to injure a person, cause damage, or cause extreme inconvenience

Using our trusted tradespeople ensures issues are resolved efficiently and prevents unnecessary costs for non-urgent matters.